Madeline Ludwig

About Me

Hi, I’m Madeline Ludwig—an emerging leader and strategist, blending data-driven strategy with human-centered storytelling. With a Master’s of Science in Business Analytics and a Bachelor’s of Science in International Business from Elon University’s 3+1 Dual Degree Program, I bring a curious and empathetic lens to every project.

From AI-powered marketing to interactive dashboards, my work spans digital strategy, brand storytelling, and consumer insights—all rooted in a drive to elevate both performance and people. I’ve collaborated with brands like Disney and EmpowerLocal, delivering high-impact work under pressure with warmth and intentionality.

My travels—from India to South Korea to Spain—taught me the power of listening and the strength of cross-cultural connection. I bring those lessons into every room, turning complexity into clarity and forging meaningful influence in every space I enter.

Let’s connect—and create something lasting.

About Me

Hi, I’m Madeline Ludwig—an emerging leader and strategist, blending data-driven strategy with human-centered storytelling. With a Master’s of Science in Business Analytics and a Bachelor’s of Science in International Business from Elon University’s 3+1 Dual Degree Program, I bring a curious and empathetic lens to every project.

From AI-powered marketing to interactive dashboards, my work spans digital strategy, brand storytelling, and consumer insights—all rooted in a drive to elevate both performance and people. I’ve collaborated with brands like Disney and EmpowerLocal, delivering high-impact work under pressure with warmth and intentionality.

My travels—from India to South Korea to Spain—taught me the power of listening and the strength of cross-cultural connection. I bring those lessons into every room, turning complexity into clarity and forging meaningful influence in every space I enter.

Let’s connect—and create something lasting.

Resume

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EDUCATION

ELON UNIVERSITY | Martha and Spencer Love School of Business | ELON, NC                                                                                     

Master of Science in Business Analytics                                                                                                                                                                                    May 2025

Bachelor of Science in Business Administration, Major: International Business | Minor: Asian Studies                                                                   May 2025

  • Selected for prestigious 3+1 Accelerated Dual Degree Business Program, earning both a BSBA and MSBA in just 4 years
  • Awarded Presidential Scholarship & Recognized on Presidents List
  • Sigma Iota Epsilon – Theta Epsilon Chapter: Recognized for academic excellence and leadership in business studies

Semester at Sea Study Abroad Program                                                                                                                                                                                Spring 2023

  • Immersed in 14 cultures while balancing a full academic course load, enhancing global knowledge and business acumen

WORK EXPERIENCE

Graduate Analytics Research Practicum Lead | Martha and Spencer Love School of Business | Elon, NC         August 2024 – Present

Sustainable Tourism and Emerging Technology in the Cruise Industry

  • Led a cross-functional analytics initiative, delivering strategic recommendations to influence high-level decision-making
  • Designed advanced ML models, including a BERT-based sentiment analysis classifier for unstructured customer feedback data
  • Applied natural language processing (NLP) techniques in Python and DataRobot to extract key insights and trends from cruise passenger reviews, enhancing customer segmentation and churn prediction strategies

Digital Marketing Strategist | EmpowerLocal | Franklin, TN                                                                                                      May 2022 – Present

  • Earned fast-tracked promotion due to exceptional performance and to support key projects while completing academic studies
  • Cultivated high-profile partnerships with 25+ content creators, enhancing digital presence and brand reach
  • Engineered precision-targeted marketing strategies using Microsoft Excel and AI-driven analytics, optimizing client engagement
  • Generated actionable insights from large data sets using Supermetrics and Google Analytics to drive strategic business decisions and optimize campaign targeting
  • Utilized Generative AI and Word Press to streamline client specific content creation, reducing production time by 30%
  • Translated promotional materials into Spanish, broadening market accessibility
  • Conducted thorough audits of client directories, identifying areas for optimization and ensuring accurate client information
  • Created client analytic dashboards in Tableau and Looker to track campaign KPIs, providing real-time insights for decision-making

Disney College Program Intern | The Walt Disney Company | Lake Buena Vista, FL                                        June 2023 – January 2024

  • Recognized with 40+ Cast Compliments from guests and co-workers for delivering premier guest experiences
  • Executed seamless operational processes in a high-stakes environment, ensuring elite-level service and operational excellence
  • Maintained reputation and high standards of a world-renowned corporation

LEADERSHIP EXPERIENCE

Academic Advising Student Assistant | Elon University Office of Academic Advising                                             May 2024 – May 2025

  • Optimized data and reporting systems for 1,700+ students, improving cross-functional alignment and operational efficiency
  • Delivered support and guidance to students and families, ensuring accurate and timely information distribution
  • Mentored and trained team members, improving knowledge sharing and efficiency in cross-functional initiatives
  • Handled 100+ unique student cases weekly, focusing on providing personalized and empathetic assistance

New Student Programs Team Lead | Elon University New Student Programs                                       August 2022 – September 2024

  • Developed strategic initiatives and operational processes to enhance student engagement and institutional efficiency
  • Coordinated with multiple university departments to ensure seamless program delivery and support for new students
  • Facilitated a smooth transition into university life through mentorship and cultural integration

SKILLS

Certifications/Professional Certificates: Microsoft Excel 2016 Specialist | OpenEDG Python Institute: Programming with Python | Career Essentials in Generative AI by Microsoft and LinkedIn | Tableau Specialist (Elon University) | Microsoft Project 2019 Specialist | LinkedIn Learning DEI Awareness | LinkedIn Learning Essentials Business Communication Skills

Technical: Machine Learning, Data Storytelling, Python, Tableau, MS Office Suite, Salesforce, AI Studio, SQL, Power BI, IBM Cognos, MongoDB

Languages: Spanish (Fluent), Mandarin Chinese (Intermediate), Italian (Intermediate)

Resume

EDUCATION

ELON UNIVERSITY | Martha and Spencer Love School of Business | ELON, NC                                                                                  GPA: 3.9  

Master of Science in Business Analytics                                                                                                                                                                                    May 2025

Bachelor of Science in Business Administration, Major: International Business | Minor: Asian Studies                                                                   May 2025

  • Selected for prestigious 3+1 Accelerated Dual Degree Business Program, earning both a BSBA and MSBA in just 4 years
  • Awarded Presidential Scholarship & Recognized on Presidents List
  • Sigma Iota Epsilon – Theta Epsilon Chapter: Recognized for academic excellence and leadership in business studies

Semester at Sea Study Abroad Program                                                                                                                                                                                Spring 2023

  • Immersed in 14 cultures while balancing a full academic course load, enhancing global knowledge and business acumen

WORK EXPERIENCE

Graduate Analytics Practicum Lead | Martha and Spencer Love School of Business | Elon, NC                            August 2024 – Present

Sustainable Tourism and Emerging Technology in the Cruise Industry

  • Led a cross-functional analytics initiative, delivering strategic recommendations to influence high-level decision-making
  • Designed advanced ML models, including a BERT-based sentiment analysis classifier for unstructured customer feedback data
  • Applied natural language processing (NLP) techniques in Python and DataRobot to extract key insights and trends from cruise passenger reviews, enhancing customer segmentation and churn prediction strategies

Digital Marketing Strategist | EmpowerLocal | Franklin, TN                                                                                                May 2022 – May 2025

  • Earned fast-tracked promotion due to exceptional performance and to support key projects while completing academic studies
  • Cultivated high-profile partnerships with 25+ content creators, enhancing digital presence and brand reach
  • Engineered precision-targeted marketing strategies using Microsoft Excel and AI-driven analytics, optimizing client engagement
  • Generated actionable insights from large data sets using Supermetrics and Google Analytics to drive strategic business decisions and optimize campaign targeting
  • Utilized Generative AI and Word Press to streamline client specific content creation, reducing production time by 30%
  • Translated promotional materials into Spanish, broadening market accessibility
  • Conducted thorough audits of client directories, identifying areas for optimization and ensuring accurate client information
  • Created client analytic dashboards in Tableau and Looker to track campaign KPIs, providing real-time insights for decision-making

Disney College Program Intern | The Walt Disney Company | Lake Buena Vista, FL                                        June 2023 – January 2024

  • Recognized with 40+ Cast Compliments from guests and co-workers for delivering premier guest experiences
  • Executed seamless operational processes in a high-stakes environment, ensuring elite-level service and operational excellence
  • Maintained reputation and high standards of a world-renowned corporation

LEADERSHIP EXPERIENCE

Academic Advising Student Assistant | Elon University Office of Academic Advising                                            May 2024 – May 2025

  • Optimized data and reporting systems for 1,700+ students, improving cross-functional alignment and operational efficiency
  • Delivered support and guidance to students and families, ensuring accurate and timely information distribution
  • Mentored and trained team members, improving knowledge sharing and efficiency in cross-functional initiatives
  • Handled 100+ unique student cases weekly, focusing on providing personalized and empathetic assistance

New Student Programs Team Lead | Elon University New Student Programs                                       August 2022 – September 2024

  • Developed strategic initiatives and operational processes to enhance student engagement and institutional efficiency
  • Coordinated with multiple university departments to ensure seamless program delivery and support for new students
  • Facilitated a smooth transition into university life through mentorship and cultural integration

SKILLS

Certifications/Professional Certificates: Microsoft Excel 2016 Specialist | OpenEDG Python Institute: Programming with Python | Career Essentials in Generative AI by Microsoft and LinkedIn | Tableau Specialist (Elon University) | Microsoft Project 2019 Specialist | LinkedIn Learning DEI Awareness | LinkedIn Learning Essentials Business Communication Skills

Technical: Machine Learning, Data Storytelling, Python, Tableau, MS Office Suite, Salesforce, AI Studio, SQL, Power BI, IBM Cognos, MongoDB

Languages: Spanish (Fluent), Mandarin Chinese (Intermediate), Italian (Intermediate)

Portfolio

Digital Basics Scorecard – Tableau

Digital Basics Scorecard – Tableau

To view this dashboard on Tableau Public, click here.    This dashboard was designed as part of a digital health check for a real small business client, aiming to help them better understand and strengthen their online marketing foundation. Using the Digital...

read more
Airbnb Performance – Tableau

Airbnb Performance – Tableau

To view this dashboard on Tableau Public, click here.   When working with data, the goal isn’t just to analyze—it’s to create clarity, spark curiosity, and drive better decisions. This Airbnb dashboard is a great example of how I approach data storytelling with...

read more

Contact Me!

Phone

(615) 689-7259

Email

madelineludwig13@gmail.com